AutoverseAutoverse Mobility Private Limited A/4, 3rd Floor, 5TH Block KHB Colony, Koramangala, Bengaluru, Bengaluru Urban, Karnataka, 560095 https://www.autoverse.parts/s/62ea2c599d1398fa16dbae0a/g/67daafd6f44a562bcaead26a/autoverse_logo-480x480.png
A/4, 3rd Floor, 5TH Block KHB Colony Koramangala560095BengaluruIN
Autoverse
A/4, 3rd Floor, 5TH Block KHB Colony KoramangalaBengaluru, IN
+918884998600https://www.autoverse.parts/s/62ea2c599d1398fa16dbae0a/g/67daafd6f44a562bcaead26a/autoverse_logo-480x480.png"[email protected]

Shipping Policy

This policy applies to purchases made onwww.autoverse.parts, operated byAutoverse Mobility Private Limitedand its subsidiaryAutoverse Commerce Private Limited.

1. Where We Deliver

We currently deliver across selected cities in India. You can check service availability by entering your PIN code at checkout or by contacting our support team. We are continuously expanding our coverage to serve you better.

2. Delivery Timelines

We aim to deliver your car parts and accessories as quickly as possible:

  • Standard Delivery: 2 to 4 business days
  • Express Delivery (where available): Within 24 to 48 hours

Delivery times may vary based on your location, the availability of the product, and other logistical factors.

3. Shipping Charges

  • Shipping is free for most orders above a certain value (this threshold is shown during checkout).
  • For smaller orders or express deliveries, a nominal delivery charge may apply — clearly shown before payment.

4. Tracking Your Order

Once your order is placed:

  • You’ll receive a confirmation email and WhatsApp/SMS with your tracking link.
  • You can also view real-time updates under the “My Orders” section of your account.

Need help? Reach out to us at [email protected].

5. Delays or Delivery Issues

While we aim to deliver on time, delays may occasionally happen due to weather, holidays, or courier issues.

If your order is delayed or delivered incorrectly:

  • Please report the issue within 24 hours of delivery
  • Share images of the package and the issue (if applicable)
  • We will either arrange a replacement or process a refund, as per our Refund & Return Policy

6. Missed Deliveries

If our delivery partner is unable to reach you:

  • We will attempt delivery again
  • If undelivered after multiple attempts, your order may be returned and a re-delivery fee may apply

Please ensure your address and contact details are accurate and you’re available to receive the package.

7. Changes to This Policy

We may update this Shipping Policy occasionally. Any changes will be published here with a new effective date

8. Contact Us

For questions about shipping, delivery, or tracking:

  • Email: [email protected]
  • Address: A-4, 3rd Floor, KHB Colony, 5th Block, Koramangala, Bengaluru – 560095, India